Persoalan Toxicity Pemain Game Valorant Dalam Etika Komunikasi

Abstract

Game Valorant supports players to communicate using voice chat and text chat, which can be used to share information and strategize in the game. However, the communication of the players in a game is not always healthy and not in accordance with the rules which can lead to anger and frustration of other players which results in an uncomfortable experience in a game. This study aims to analyze the behavior of Valorant game players in communicating in accordance with communication ethics, as well as solutions to reduce toxic behavior in the Valorant game. The method used in this study is a mixed method where the qualitative part analyzes the features of the Valorant game developer in dealing with toxic behavior and Youtube videos about the experience of Valorant game players in communicating, while the quantitative part by distributing questionnaires. The results obtained from the analysis show that the Valorant developer has prevented toxic actions through features, such as player feedback, muted word lists, game bans, and comms restrictions. However, the frequency of players experiencing harassment in the Valorant game did not decrease significantly. In addition, based on the experience data of Valorant players that have been uploaded to the Youtube platform, it was found that toxic actions were carried out due to the ability of the players and the mistakes of the players. Then, from the survey results through the distributed questionnaires, it was found that toxic actions often occur and most of the respondents are quite disturbed by these toxic actions. Many of the respondents have also done toxic actions in the context of jokes, which are generally done through chat boxes to enemies in the game with the type of toxic words in the form of physically insulting because other players first took toxic actions.